Terms & Conditions

Introduction and Scope

These Terms and Conditions (hereinafter "T&Cs") govern the use of the online gambling platform Codeta Casino (accessible via codeta-casino.com, hereinafter the "Casino" or the "Provider").

The platform is operated by Codeta Casino. For support requests, complaints, or legal notices, you can reach our customer service via email at: [email protected].

By registering a user account, using the website, or making use of any services, you expressly agree to these T&Cs and our Privacy Policy. The offering is directed at players residing or habitually staying in the United Kingdom and is subject to national laws, notably the Gambling Act 2005 and regulations set by the UK Gambling Commission. If you do not agree with any part of these terms, you must not use the casino's services.

Legal Framework and Licensing (United Kingdom)

Codeta Casino operates in compliance with the strict regulations of United Kingdom gambling law and the oversight of the competent authorities of the United Kingdom.

  • Regulator: Oversight of online gambling in Great Britain is the responsibility of the UK Gambling Commission (UKGC).
  • Regulatory Compliance: All offered games, deposit limits, identification procedures, and player protection measures strictly adhere to the statutory provisions of UK gambling regulations for the protection of players and minors.

Eligibility

The use of Codeta Casino's services is subject to strict personal requirements:

  • Age Restriction: Registration and participation in gambling are strictly restricted to adults who have reached the age of 18. Access by minors is strictly prohibited.
  • Geographical Reference: The offering is directed at customers residing in the United Kingdom.
  • Excluded Persons: Employees of the casino, affiliated companies, and their relatives are excluded from participating.
  • Verification: Every player is obliged to provide truthful information about their identity. The casino performs comprehensive identity checks to verify the user's minimum age and identity.

Account Opening, Account Rules, and Self-Exclusion

  • Uniqueness of Account: Only one (1) player account is permitted per person, household, IP address, and payment detail. Duplicate accounts will be blocked.
  • Accuracy of Data: Correct personal data (full name, date of birth, address, email address) must be provided during registration. Changes must be reported immediately.
  • Security: The player is solely responsible for keeping their login credentials (password, email) secure. All activities conducted through the account will be attributed to the account holder.
  • Integration with National Self-Exclusion (GAMSTOP): Codeta Casino is integrated with the UK's national online self-exclusion scheme, GAMSTOP. Prior to final account activation, a check against the exclusion database is performed to ensure no active gambling ban exists.
  • Deposit Limits: In accordance with responsible gambling frameworks, players can set financial limits, and affordability checks are conducted as required by UK regulations.

Bonuses and Promotions

  • Availability: Bonuses, free spins, and special promotions are subject to specific bonus terms which are transparently displayed on the website.
  • Promotional Restrictions: In line with UKGC guidelines, advertising and promotional offers for casino games must be socially responsible and must not target vulnerable groups or minors misleadingly.
  • Abuse: In the event of suspected bonus abuse, fraudulent activity, or exploitation of technical errors, Codeta Casino reserves the right to cancel bonuses and any resulting winnings, and to suspend the account.

Deposits and Withdrawals

  • Payment Methods: Secure and authorized payment methods common in the United Kingdom (e.g, debit cards like Visa and Mastercard, PayPal, Apple Pay, bank transfers) are offered to comply with regulatory standards.
  • Anti-Money Laundering (AML): Deposits must originate from accounts or payment instruments registered in the name of the account holder. Withdrawals are generally processed back to the same payment method used for the deposit (closed-loop policy).
  • Fees and Processing: Codeta Casino endeavors to process withdrawals promptly. Any processing times depend on the chosen payment service provider and verification requirements.

Responsible Gambling

Codeta Casino is actively committed to protecting players from gambling addiction. Gambling should be and remain a form of entertainment.

  • Limit Setting: Players can set daily, weekly, or monthly deposit, loss, and wagering limits.
  • Self-Exclusion: Players can self-exclude temporarily (cool-off period) or permanently at any time. Self-exclusion can be managed directly via GAMSTOP integration.
  • Help Services in the United Kingdom: If you or someone close to you shows signs of problem gambling, you can find professional and anonymous help from recognized support organizations: GamCare: Free confidential helpline at 0808 8020 133 and online support via [www.gamcare.org.uk]. BeGambleAware: Information and support at [www.begambleaware.org]. Gamblers Anonymous UK: Support meetings across the country.

Anti-Money Laundering and Fraud Prevention (AML)

To combat money laundering (Anti-Money-Laundering, AML) and terrorist financing, Codeta Casino is legally obliged to strictly monitor transactions and accounts.

  • Identity Verification (KYC): The casino is entitled to request identity documents (passport, driving licence, proof of address) as well as source of funds documentation at any time.
  • Reporting Obligations: Suspicious transactions are reported to the relevant UK authorities. Accounts involved in fraudulent activities will be frozen immediately.

Limitation of Liability

  • Codeta Casino is liable without limitation for intent and gross negligence, as well as for damages resulting from injury to life, body, or health.
  • For slight negligence, the casino is only liable in the event of a breach of essential contractual obligations (cardinal obligations). Liability in this case is limited to typically foreseeable damage.
  • Technical disruptions, internet connection interruptions, or server outages outside the control of the casino do not constitute liability on the part of the provider.

Dispute Resolution and Applicable Law

  • Applicable Law: All legal relationships between the player and Codeta Casino are governed by the laws of the United Kingdom, without prejudice to any mandatory consumer protection laws of the player's country of habitual residence.
  • Online Dispute Resolution (ODR): The European Commission provides an Online Dispute Resolution platform, which can be found at []. Codeta Casino will cooperate with alternative dispute resolution bodies where required by law.
  • Contact for Complaints: For complaints, please contact our customer service directly at [email protected]. We strive to achieve a prompt and fair out-of-court resolution.