Privacy Policy

Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data comprises any data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice Concerning the Responsible Party" in this privacy policy.

How Do We Collect Your Data?

Your data is collected, on the one hand, by you providing it to us. This may, for example, include data that you enter into a contact form or provide when registering for a player account. Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g, internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.

What Do We Use Your Data For?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. In particular, in the context of our online gambling services, we process your data to fulfill legal requirements, manage accounts, process payments, prevent gambling addiction, and comply with anti-money laundering and fraud regulations.

What Rights Do You Have Regarding Your Data?

You have the right to obtain information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. In addition, you have the right to lodge a complaint with the competent supervisory authority.

Legal Basis and Responsible Party

Responsible Party

The responsible party for data processing on this website within the meaning of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 is:

Codeta Casino.

Email: [email protected].

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

Applicable Laws and Regulatory Authorities

As an online gambling operator serving players in the United Kingdom, we are subject to strict national and European laws. These include in particular:

  • The UK General Data Protection Regulation (UK GDPR).
  • The Data Protection Act 2018.
  • The UK Gambling Act 2005.
  • The Proceeds of Crime Act 2002 (POCA).

Compliance with gambling regulations in the United Kingdom is supervised by the Gambling Commission (UKGC). Data protection matters are overseen by the Information Commissioner's Office (ICO).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent that has already been granted at any time. An informal notification by email to our support address: [email protected] is sufficient for this purpose. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of breaches of the UK GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, workplace, or the place of the alleged infringement. In the UK, this is the Information Commissioner's Office (ICO). The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of data to another responsible party, this will only be done to the extent that it is technically feasible.

Access, Erasure, and Rectification

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to rectification or erasure of this data. You can contact us at any time at [email protected] regarding this and any other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

  • If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
  • If you have lodged an objection pursuant to Article 21(1) UK GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted processing, this data — aside from its storage — may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the United Kingdom.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data Collection on This Website

Cookies

Our websites use what are known as "cookies." Cookies are small data packets and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your end device until you delete them yourself or your web browser automatically deletes them.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within webpages (e.g, cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g, the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out electronic communication processes, to provide certain functions desired by you (e.g, for the login area), or to optimize the website (e.g, cookies to measure web audience) (necessary cookies) are stored on the basis of UK GDPR provisions, provided no other legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent; consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser.
  • Operating system used.
  • Referrer URL.
  • Hostname of the accessing.
  • Time of the server.
  • IP.

This data is not merged with other data sources.

The collection of this data is based on our legitimate interest in the technically error-free presentation and optimization of our website — server log files must be collected for this purpose.

Contact via Email or Telephone

If you contact us by email or telephone, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not pass on this data without your consent.

The processing of this data is based on the performance of a contract if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us or on your consent if this has been requested.

The data sent by you to us via contact inquiries remains with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g, after your request has been processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

Registration and User Account (Gambling-Specific Data Processing)

Creation and Maintenance of the Player Account

To use our online casino offering on codeta-casino.com, the registration and opening of a player account is required. As part of the registration process, we collect personal data, such as:

  • First and last name.
  • Date and place of.
  • Residential address and contact details (email address, telephone number).
  • Proof of identity and document data (passport, driving licence).

The processing of this data is strictly necessary for the performance of the user agreement. In addition, as a licensed gambling operator, we are legally required to fully verify the identity of our players to guarantee minor protection and player safety, as well as to prevent money laundering and fraud.

Age and Identity Verification (KYC)

To fulfill legal requirements in the UK gambling market (in particular UKGC regulations), we and our specialized service providers use procedures for identity, age, and address verification (KYC – Know Your Customer). In doing so, we check your details against official registers or external credit reference agencies or request corresponding documents (e.g, copy of ID, proof of address).

Gambling Addiction Prevention and Self-Exclusion Systems

The protection of our players is our top priority. In accordance with UKGC requirements, we participate in player protection schemes and self-exclusion systems, such as GamStop.

  • During registration and before each login, checks are carried out to determine whether you have an active self-exclusion in place.
  • If you self-exclude or are excluded by us or third parties, we share this exclusion information with the relevant registers and systems. This processing is carried out to fulfill legal obligations and in the public interest to combat gambling addiction.

In addition, we monitor gaming behavior automatically to identify signs of problematic gambling behavior (e.g, excessive loss or deposit patterns) and take preventive measures.

Payment Transactions and Financial Data

Payment Methods and Processing

For deposits and withdrawals on your player account, we collect and process payment data (e.g, credit card information, bank details, data from e-wallet providers or debit services) that are common in the United Kingdom.

The processing of your payment data is based on contract fulfillment. In addition, due to anti-money laundering regulations (POCA and MLRs), we are obliged to check the origin of funds and keep detailed transaction logs.

Fraud Prevention and Payment Service Providers

To process payments and combat fraud, we work with licensed payment service providers and financial institutions. Your payment data is transmitted directly to the respective service providers. These service providers process your data on their own responsibility or as data processors in accordance with our instructions.

Responsible Gambling and Support for Gambling Addiction

We support responsible gambling and provide references to help services for gambling problems as part of our regulatory obligations. If you or someone you know needs support, the following free and confidential help services are available in the United Kingdom:

  • GamCare: Confidential helpline and support services available 24/7 on 0808 8020 133, or via live chat at gamcare.org.uk.
  • BeGambleAware: Free resources, tools, and advice available at begambleaware.org.
  • GamStop: The UK’s free self-exclusion scheme allowing you to restrict your online gambling across all participating UK-licensed gambling sites at gamstop.co.uk.

Retention Period

We store personal data only for as long as is necessary for the fulfillment of the purposes for which it was collected — including the fulfillment of tax, commercial, or gambling-related retention obligations.

  • Player Account and Transaction Data: After the closure of the player account, we are obliged due to legal requirements (in particular from anti-money laundering laws, company laws, and gambling regulations) to keep your identification and transaction data for a period of generally 5 to 7 years.
  • Server Log Files: These are automatically deleted after a short time (usually after a maximum of 7 days), unless there is a justified suspicion of an unlawful attack on our IT infrastructure that justifies longer retention for evidentiary purposes.

After the expiry of the respective statutory retention periods, the corresponding data is routinely deleted or anonymized, provided it is no longer required for contract fulfillment or contract initiation.