Privacy Policy

Overview of Data Protection

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the "Notice Concerning the Responsible Party" section of this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, by you providing it to us. This may, for example, be data that you enter into a contact form or provide when registering for a player account. Other data is collected automatically or with your consent when you visit the website by our IT systems. These are primarily technical data (e.g, internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. Specifically in the context of our online gaming offerings, we process your data to comply with legal requirements, manage your account, process payments, prevent problem gambling, and comply with anti-money laundering and fraud prevention regulations.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Legal Foundations and Responsible Party

Responsible Party

The responsible party for data processing on this website within the meaning of the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws is:

Codeta Casino.

E-Mail: [email protected].

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.

Applicable Laws and Regulatory Authorities

As an online gaming operator serving players in Canada, we comply with applicable federal and provincial privacy laws and gaming regulations.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent that has already been granted at any time. An informal message by email to our support address: [email protected] is sufficient for this purpose. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of applicable data protection laws, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the province or territory of their habitual residence, workplace, or the place of the alleged violation.

In Canada, you can contact the Office of the Privacy Commissioner of Canada or the relevant provincial privacy commissioner.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technically feasible.

Access, Deletion, and Correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time at [email protected] regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data happened/happens unlawfully, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to applicable privacy regulations, a balancing of your interests and ours must be carried out. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted processing, this data — aside from its storage — may only be processed with your consent or for the assertion, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data Collection on This Website

Cookies

Our website uses so-called "cookies." Cookies are small data packets and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your end device until you delete them yourself or your web browser automatically deletes them.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g, cookies for handling payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g, shopping cart functions or video displays). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary for the execution of electronic communication processes, for the provision of certain functions you desire (e.g, for the login area), or for the optimization of the website (e.g, cookies for web audience measurement) are stored based on applicable regulations. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing takes place exclusively on the basis of this consent; consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser.
  • Operating system used.
  • Referrer URL.
  • Hostname of the accessing.
  • Time of the server.
  • IP.

This data is not merged with other data sources.

The collection of this data is based on legitimate interests in the technically error-free display and optimization of the website.

Contact via Email or Telephone

If you contact us by email or telephone, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

The processing of this data is based on the performance of a contract or pre-contractual measures, or on our legitimate interest in the effective handling of inquiries directed to us, or on your consent if requested.

The data you send to us via contact inquiries remains with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g, after your request has been processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

Registration and User Account (Gaming-Specific Data Processing)

Opening and Managing the Player Account

To use our online casino offering on codeta-casino.com, registering and opening a player account is required. As part of the registration process, we collect personal data such as:

  • First and last name.
  • Date and place of.
  • Residential address and contact details (email address, phone number).
  • Identity verification and document data (government-issued ID, passport).

The processing of this data is mandatory for the fulfillment of the user agreement. In addition, as a licensed gaming operator, we are legally required to fully verify the identity of our players to guarantee minor and player protection and to prevent money laundering and fraud.

Age and Identity Verification (KYC)

To meet legal requirements, we and our specialized service providers use identity, age, and address verification procedures (KYC – Know Your Customer). In doing so, we cross-reference your details with official registries or external credit agencies or request corresponding documents (e.g, ID copy, proof of address).

Responsible Gaming and Self-Exclusion Systems

The protection of our players is our top priority. We offer tools and support options for responsible gaming, including self-exclusion options and deposit limits.

In addition, we monitor gaming behavior in an automated manner to detect signs of problematic gaming behavior (e.g, excessive loss or deposit behavior) and take preventive measures.

Payment Transactions and Financial Data

Payment Methods and Processing

For deposits and withdrawals on your player account, we collect and process payment data (e.g, credit card information, bank details, Interac, or e-wallet provider data) that are common in Canada.

The processing of your payment data is based on the fulfillment of a contract. In addition, due to anti-money laundering regulations, we are required to check the origin of funds and keep detailed transaction logs.

Fraud Prevention and Payment Service Providers

To process payments and combat fraud, we work with licensed payment service providers and financial institutions. Your payment data is transmitted directly to the corresponding service providers. These service providers process your data on their own responsibility or as processors in accordance with our instructions.

Responsible Handling of Player Protection and Gambling Addiction Support

We support responsible gaming and refer to assistance services for gambling problems. If you or someone you know needs support, the following free and confidential help services are available in Canada:

  • Gambling Helpline: Free and confidential support available 24/7 across Canada.
  • Resolute / Local Provincial Support Services: Provincial gaming support programs such as ConnexOntario, PlaySmart, or GameSense depending on your province of residence.

Retention Period

We store personal data only for as long as is necessary to fulfill the purposes for which it was collected — including compliance with tax, commercial, or gaming law retention obligations.

  • Player account and transaction data: After the closure of the player account, we are required by legal and regulatory requirements (in particular from anti-money laundering and gaming regulations) to retain your identification and transaction data for a period typically ranging from 5 to 10 years.
  • Server log files: These are automatically deleted after a short time (usually after a maximum of 7 days), unless there is a justified suspicion of an unlawful attack on our IT infrastructure that justifies longer retention for evidentiary purposes.

After the expiration of the respective statutory retention periods, the corresponding data is routinely deleted or anonymized, provided it is no longer required for the fulfillment or initiation of a contract.